Queue Management System
Ticketed Queue Management System
Reshape the way your customers wait to be served.
Enables efficient management of customer journey
Centrally controlled & easy to use
Organizes Service Area
Turnkey solution to manage customer flow
A complete system that caters to diverse queuing needs from a basic queuing system to a sophisticated, multi branch, multi-region enterprise solutions. Our queue management system allows customers and visitors to enter a queue by taking a ticket via a printing device.
What you get
1. A queue ticket printer
Customers would first retrieve a queue number upon arriving, and be seated whilst waiting for their turn.
2. Signal controller
Main communicating device which manages the queue sequence.
3. Calling keypads
Numeric keypad for each counter. Allows service staffs to call for the next customer.
4. Central display panel
Main display screen to which directs and ushers customers to available counter.
HOW IT WORKS
Step 1 – Takes a Queue Number
Customer retrieves a queue number from a printer. His queue number, and number of people ahead of him is reflected onto the queue ticket.
Step 2 – Take a Seat
Customer is seated and waits for queue number to be called.
Step 3 – Alert Customer
Once a counter is available, the staff at the counter will alert the next customer in line by pressing the keypad.
Step 4 – Proceed to Service Counter
A central display panel would indicate which queue number is to proceed to which available service counter.